Hilton Al Hamra Beach And Golf Resort - Ras al-Khaimah

Only a thing was good this hotel a lady called ALISON she is very nice person and was so much helpful

Most employees are poorly educated and unprepared a blond girl in the front desk so antipathetic and a driver of the gulf called Asharaf stupid and rude

Housekeeping. We didnt get our towels changed for the 2 nights. As they said they dont have extra. You should consider more shade in the big pool like the kiddie one so kids could enjoy all day

When I booked 3 rooms through Booked.net, it didnt ask for option to keep the rooms beside each other,and when we arrive the hotel the give 3 distributed rooms among the hotel

Good food, clean bed

Swimming pool and place around buildings

Location and facilites

Service and its very dirty not clean very slow room service

I really liked the hotel rates during Ramadan. Beach is nice, breakfast is good. Shopping mall is very close and Al Hamra Cellar as well.

It was extremely calm in the evening, no people at all, empty bar, so it was a bit boring. I believe that's the other side of Ramadan.

Great facilities for the family

Dianne and breakfast buffet could have been better

Staff very friendly and tried hard.

Check in was very haphazard, no real que or system as to who was to be served next. Full prices including tax needs to displayed. Holding amount on credit card could take two weeks to be refunded.

The hotel facilities especially for kids are very good, personally my kids requested to come again to the hotel in the future.

The room amenities were not enough ...such as: extra pillows, Iron, laundry bag...etc

I and my family really like the place, hotel, location, arrangement, food and every thing. It is notable that Al Shamal's restaurant stuff was very helpful and friendly, they are ready and happy to serve with a smile all the time - big thanks to Ali and his team. Definetly, I'll go there again

Almost nothing, but water sports price are quite high. Beach is not as expected, there were some rooks on the beach - believe they are working on and next time i'm there it wont be there.

freindly staff, good location, nice beach

Room was dirty, I had to compaline , they moved me immediatly to other sweat

The ground floor room with terrace and direct access to the beach. The lovely gardens which were homed to well-cared-for, neutered cats. The bed was comfortable and the bathroom was spacious.

We had booked a beach front room with terrace and direct access to the beach, however on arrival we were offered an upstairs room with a balcony. I had to spend time complaining in order to get the right room, which was unpleasant.

The calmness and coziness of the hotel

The play hotel could have been more entertaining

every things

our room was in the top of restaurant or a bar I think so , the music was so loud and our child they couldn't sleep will.

Location certain staff - receptionist, waitresses... etc...

Had to wait for 3 hours for the room to be ready, although it was a busy weekend, management was not prepared, and did not have enough cleaning staff at hand. The room was clean, but missing many of the amenities -- no sleepers, no mini bar, etc, etc....